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Unhappy going to work?

Feel misunderstood or stuck in a role that drains you?

We help hospitality professionals reset, realign, and reclaim a career where they feel valued, motivated, and back to themselves again.

personal coach

This isn't in your Handbook!

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Key Pain Points!

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INDIVIDUALS

  • You’re unclear on what truly fulfills you
    You keep showing up, but you’re unsure if your work aligns with who and where you’re headed.
  • You struggle to stay motivated without support
    Staying focused or following through on your own is hard, even when you try to make changes.
  • You don’t feel seen for what you bring
    Your strengths go unnoticed, and your challenges aren’t always obvious, even to you.
  • You’ve lost connection to what matters most
    Your values feel like they’re left at the door every shift, and it’s starting to wear you down.
  • You’re in the wrong role or just the wrong fit
    You’re capable of more, but your current job doesn’t bring out your best.
  • You want growth, but don’t know the way forward
    You have the drive, but not the roadmap, and you’re tired of feeling stuck.
personal coach

TEAMS

  • Disconnected Team Dynamics
    Unspoken tension and poor communication are impacting team collaboration and guest experience.
  • Unclear Roles & Untapped Strengths
    When strengths go unnoticed, roles are unclear, team engagement drops, and performance stalls.
  • Misaligned Values
    Stated values aren’t lived, leading to a weak culture, lower motivation, and disengaged employees.
  • Avoidance Over Communication
    Lack of healthy feedback and intentional conversations erodes trust and builds resentment
  • No Shared Mission
    When individuals lose sight of their role in the bigger picture, passion and purpose fade.
  • Collective Burnout
    Exhaustion undermines performance when sustainable systems are lacking.

Let's Go!!!

Start the conversation here!

Where were you, are and going?

How do you think your emotional intelligence shows up?

Do you feel like people really get to see the best version of you?

From The Blog

What We Do

By cultivating your innate qualities and emotional intelligence, we ensure you excel in your role. 

Our comprehensive solutions focus on improving communication, leadership, and operational efficiency.

testimonials

What Our Clients Say

Being new to Canada and still exploring the hospitality sector, I frequently felt confused and uncertain about my career path. Luckily, I got the chance to learn from Christopher at Fanshawe, where he introduced himself and discussed his motivating career path, which included establishing The McFadden Group for career coaching. Feeling unsure about my direction, I contacted Christopher, and he graciously consented to guide me. During our sessions, we examined my core workplace values and what was genuinely important to me. This journey was challenging, and it demanded profound introspection and contemplation, but it was immensely fulfilling. Our meetings were life-changing, guiding me to discover my fundamental values and achieve clarity on what genuinely mattered to me. Every session made me feel rejuvenated and assured about my future direction. I am extremely thankful to Christopher and The McFadden Group for their assistance and direction. Their guidance was a real turning point for my career!

Deesha Morwale

The McFadden Group Client

I cannot express enough gratitude for the incredible support and guidance I have received from Christopher. Christopher’s dedication to helping me discover my strengths and unlock my true potential has been a life-changing experience. His approach is not just professional but deeply personal, as he truly takes the time to understand his clients and tailor his advice to their unique journeys. Through his expertise and encouragement, I have gained a newfound sense of self-awareness and confidence in my career in the hospitality industry. Christopher’s experience in this industry, coupled with his genuine care for his clients, makes him an invaluable mentor and guide. The McFadden Group is a shining example of how career coaching should be. Their emphasis on empowerment and growth is unparalleled, and they provide an environment where you feel supported every step of the way. Thank you, Christopher, for helping me realize my worth and for being a pivotal part of my journey. Your guidance has made a lasting impact, and I am excited for the future that lies ahead, thanks to your unwavering support!

Grishma Koli

The McFadden Group Client

Christopher has been an amazing mentor to me, he has taught me so much about hospitality and life and how hospitality works from the inside out. He also helped me grow not just as a hospitality professional but also as a human. He had made me a better person and a better employee in the industry. He has helped me unlock my full potential and learn how to be my best self emotionally and mentally. I can never thank him enough for everything that he has taught me. Thank you so much, Christopher, for all your support and guidance.

Pari Gambhir

The McFadden Group Client

The McFadden Group offers outstanding support for personal and professional development. Their advice is practical, insightful, and truly inspiring, helping me stay focused on what’s most important. I feel more motivated and confident in pursuing my goals. Highly recommend their services!

Subhdeep Singh

The McFadden Group Client

The McFadden Group provides excellent guidance and support for personal and professional growth. Their insights are clear, practical, and motivating, helping me focus on what truly matters. I feel more confident and aligned with my goals after working with them. Highly recommended!

Gurpreet Singh

The McFadden Group Client

Christopher has been an elite-level restaurant director and operating partner for decades, and now that he is taking that wealth of knowledge and experience to a larger client base, the results are guaranteed. He displays a passion for details, an exuberance for the craft of service and hospitality, and continued growth towards business and team leadership. Many consultants are in it for themselves. Christopher is always focused on the client’s condition and what matters to them first and foremost! This focus on the client issues, the ability to solve those problems, both tactically and strategically, in collaboration with their teams, is high value. If you’re a restaurant operator and want to break the echo chamber for innovative thinking towards bettering your team and processes, then Christopher is who you want as your consultant.

Edwyn Kumar

CEO Ultra Team Development

You rarely meet an individual as enthusiastic and well-versed in hospitality as McFadden. His excitement and eagerness to share his knowledge with other people are infectious. Through his teachings, you cannot help but share in that excitement and become inspired to perfect your skills. He is a wealth of knowledge and an exceptional study of the restaurant craft. I have had the privilege of working with McFadden on three separate occasions, and all have been enlightening cornerstones to the success of my career thus far. For a restaurant professional, every moment with McFadden is an opportunity; seize it!

Jeff Pauls

General Manager, Carlino, Kitchen Table Group

After 35 years in this business, I can honestly say that only a handful of individuals fall into the category of “true hospitality professionals”. Chris McFadden is absolutely one of those guys. He truly loves hospitality and has mastered it like its second nature. He is one of the great empaths out there, leading the charge on making hospitality a better place for staff and customers alike.

Richard Goodine

President, The GoodLine Group

I worked with Chris from TMG recently as he coached me through a significant transition. He helped me focus on current and future goals and keep positive energy. I would definitely work with him again.

June Gambrel

The McFadden Group Client
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